Postage & Packaging

At Orzel, we care about getting our products to you in perfect condition. But we also respect our planet.

We only use planet friendly packaging and ensure that every piece of packaging we use has high eco-friendly scores.  We use fully biodegradable and 100% plastic free self-adhesive paper packing tape which is made from sustainably sourced materials.

Our paper mailing bags provide an eco-friendly, fully recyclable and biodegradable alternative to poly mailers. If you’re ordering personal care items from us, they will arrive in fully recyclable and degradable boxes, made from 75% recycled paper and protected with natural fill.

Our estimated times for postage delivery and standard charges are:

• UK - Standard 1 to 2 days days delivery - £5 (FREE over £100 spend)
• EU – 3 to 11 days delivery - £16.95
• Non EU and North America – 3 to 11 days delivery - £25

We use Royal Mail for all deliveries unless requested otherwise.

The delivery address cannot be changed after an order is dispatched, however, should the package still be in our possession, we will endeavour to make any required amendments.

A signature will be required for any shipment, before signing for a package please inspect for any damages. Once signed for you accept full liability and we cannot be held responsible for any missing goods.